Tool 1

What do all these people have in common?

They are some of the most persuasive people in the world.
They are in the talking business.
They are big business.

How do they do it?
Excellent communicators engage the attention of their audience and use superb rapport skills. They appear to be relaxed, confident and at ease with themselves. They are skilled at knowing what will please their audience. This is all displayed in the way they use their voice, body language, spoken delivery and personality.

Skills we can all learn and apply to our own business.

Suggestion: Choose a role model - someone you admire as a good talker / communicator. Identify three characteristics of their self-presentation that you think go towards making them communicate well. Consider your own talking and presenting skills. Would you benefit from displaying these characteristics? If so, choose an appropriate meeting/presentation/ conversation to consciously focus on ONE of these characteristics. For instance, you may choose enthusiasm. Listen to your voice, be aware of your facial expression, your energy level, the way your sit, stand or move. Don't be afraid to try out new 'behaviour'. Observe the response you get from others and adjust your new skills accordingly.

We can work with you, in a safe environment, to develop these skills and learn how to apply them.

"An excellent worthwhile day. I didn't recognise myself second time round."

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